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Case Studies

Dale Carnegie Training partners with companies and organizations of all sizes to produce measurable business results

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KKE Architects

Business Challenge

As KKE entered its 40th year of business, it faced new challenges to sustaining and expanding its growth into the future. One challenge included identifying and developing the next team of senior executives to run the company. Another challenge was the increasing need to supplement their traditional success in continuing and expanding relationships with the less certain route of responding to requests for proposals. KKE was transitioning to a third generation of company leadership, which can be problematic for any organization where the skill sets required to succeed in the business (i.e., technical expertise, creative talent, individual effort) are different from those required to manage people and lead the company.
 
 

Solution

Candidates from KKE were selected for Dale Carnegie's Leadership Training for Managers (LTM) and Dale Carnegie Course based on their record of success within the company, potential to lead and in some cases a particular leadership or people management skill that needed development.
 
 

Results

Randall Lindemann, AIA, Principal, noticed an immediate and astonishing transformation of their success rate for new proposals and attributed it directly to the LTM course. He said, "We were involved in a competition for a new project in our core market. We submitted the project, and I received a call from the client saying, 'You are disqualified because we don't like one of your sub consultants.' "
 
One month later, once the KKE candidates were introduced to the eight-step Planning Process in the LTM course, they resubmitted the project to the client. Lindemann said, "When writing the new proposal, we just went through the planning process step by step, and ended up getting selected for the job. To go from being disqualified to being selected, was amazing enough, but when I read in the newspaper, and saw the reasons why we were selected over the others, six of the eight were in my notes from the DCT Planning Process."
 
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Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. Select your area of interest below to learn more.
Team Member Engagement Leadership Development Sales
Effectiveness
Customer
Service
Presentation Effectiveness Process
Improvement

IT Professionals

Succession Planning

Talent Management

Employee Engagement

 

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