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White Papers

As a global thought leader in workplace training and development Dale Carnegie Training produces white papers.  The white papers explore business issues that are important to the success of organizations in the marketplace.  

 

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10  White Papers on Employee Engagement

One of the areas of expertise of Dale Carnegie Training as a global leader in workplace training and development is Team Member Engagement. Recent Dale Carnegie research study identified the specific behaviors you need to employ to create an engaged workforce. Our Employee Engagement White Papers explore business issues and solutions critical to the success of organizations in todays' marketplace.

Click Here to See the Most Recent Employee Engagement White Papers!


PDF_IconTalent Management

How many times have we heard it said that "people are our organization’s greatest asset?" Talent management is all about making that phrase more than mere lip service. Indeed, some contemporary observers of the business scene predict that HR departments will go away in the future—replaced by Talent Management departments.  

 

PDF_IconSuccession Planning

Most managers know that talented people are hard to find. If managers try to replace current employees, they often find that recruiting comparably qualified employees from outside the company may cost much more than keeping current employees. Succession planning is about filling the organization’s talent pipeline and building internal bench strength. It is about leveraging the talent that the organization already possesses by developing it to full potential.

 

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Communicate for Action

Skills for effective communication are very important for today’s business and its bottom line. The article "Communicate for Action", discusses four key categories of communication and the importance of listener’s engagement.
 
 

 

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Virtual Leadership Development 

Dale Carnegie Training’s White Paper "Virtual Leadership Development: Best Practices, Tools and Methods" provides practical guidance for developing successful leaders by using virtual training and development activities as alternatives to the live in-person approach.
 
 
 

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Encourage Team Members to be Positive in Tough Times

Leaders should be more approachable, and not only inform from the top, but communicate new strategies and the way the employees fit into them. The article "Encourage Team Members To Be Positive in Tough Times" discusses three principles that HR professionals should share with team leaders how to deal with negative behavior of team leaders.

 
 
 
 

 

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People, Productivity, and Performance

Filling available positions is NOT the key to performance and productivity. The article "People, Productivity, and Performance: The Foundation of Profitability" discusses the benefit of long-range thinking, and focus on employee-development, productivity and team-performance.
 
 

PDF_IconSales Training: Ensure it Gets Results   

Teaching sales people the tools and competencies needed to succeed is critical for every business. The article "Sales Training" discusses a training program that merges two aspects of selling: human relations and sales skills.
 
 

PDF_IconEnergizing the Sales Force in a Down Economy

The sales manager’s role is manifold: cheerleader, psychologist, coach, and mentor. The article "Energizing the Sales Force in a Down Economy" discusses specific techniques that sales managers can use to motivate and encourage the sales team, and increase their success.

 

PDF_IconThe Five Essential Skills for a Global Marketplace

We need to respond to the current business environment by insisting on the development and implementation of specific skills. The article "The Five Essential Skills for a Global Marketplace" argues that the speed of change and globalization require the managers to adapt and inspire their people to adapt. There are five essential managerial skills we need to sharpen in order to succeed in the transformed business word.
 
 
 

PDF_IconResults-Oriented Leadership

Distrust in employees and low-performing teams impact your business productivity and image. The article, "Result-Oriented Leadership", discusses key principles and actions that build a corporate culture of trust, credibility, and respect within your team.

 

 

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Sphere of Influence   

 
When it comes to the interaction between team leaders and their team members, the expectations differ in various cultures. The article "Sphere of Influence" discusses how developing global leaders have to understand cultural expectations and how teams should function.
 

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